How to Preserve Formatting in Confluence Postmortem Templates

Last updated: May 12, 2025

When creating automatic postmortem pages in Confluence through the integration, there are two methods to ensure formatting is preserved:

Method 1: Use Confluence Template

Create your template directly in Confluence, then reference it in your Rootly workflow:

  1. Create and format your template in Confluence as desired

  2. In your Rootly workflow settings, attach this Confluence template to the automation that creates the retrospective document

Method 2: Use Atlassian Markdown

Create your template in Rootly using Atlassian-compatible markdown syntax:

  1. Edit your template in Rootly

  2. Use Atlassian markdown syntax to apply formatting

  3. The formatting will be preserved when the document is created in Confluence

For reference on supported markdown syntax, consult the Atlassian Markdown Syntax Guide.